Ciju Baby
Organizations often rely on lagging indicators like revenue, customer satisfaction (CSAT), and project velocity to gauge success. However, when these metrics fall short, a perplexing pattern emerges during investigations: “85% of managers believe employees are slacking, while 85% of employees feel overworked and burned out.” This disconnect is more than a minor inconvenience; it’s a widespread issue that demands deeper insights to uncover the root causes.
The Key to Resolution: Embracing Sustainability Metrics
To address this challenge, it’s essential to expand your metrics beyond the traditional. Incorporating Sustainability Metrics—your leading indicators—can make all the difference. These metrics include:
Engagement & Retention
Efficiency & Transparency
Collaboration
Well-being
Learning & Development
Agility & Accountability
While the idea of collecting additional data may seem daunting, tools like PPLIO streamline this process, providing comprehensive, real-time insights without the burden of extra overhead.
Empowering your team and fostering a culture of reflection can lead to significant improvements.
